CEO, Marketplace Africa
Chris Folayan is CEO of Marketplace Africa. Marketplace Africa, a joint venture between global shipping leader DHLand Africa’s e-commerce leader, Mall for Africa, features more than 80 designers and a full range of accessories, as well as men’s fashion and gifts. The partnership takes the complexity and uncertainty out of global online shopping. DHL handles all logistics services for the marketplace, including an exclusive product-verification process prior to shipping, while Mall for Africa’s award-winning, patented e-commerce platform manages Marketplace Africa’s proprietary platform and payment system. So American shoppers have access to the innovative designers and craftspeople across Africa creating stunning, world-class products using both traditional and cutting-edge techniques, while African businesses are able to connect to new markets and new customers.
Get through 3 contract proposals, 2 MOU reviews, talk to 4 merchants and get on a call with my executive staff about out sales numbers for the month.
Actions you take today determine your tomorrow.
Make sure I reflect on what I am blessed to have and be thankful for it big or small. Ensure I deliver on all aspects of my goals and call the call center.
Make sure I talk to at least 1 sales person and 2 customer service center employees.
The best way to find out if your company is doing well is to talk to the people who interact with your customers daily. The call center. They are the heartbeat of your organization. The ones who know firsthand if you are doing well or not.
What do you love most about Your City?
I live in so may places due to the nature of my job. I am always bouncing between London, Nigeria, and California. But when it comes to where I call home that has to be Lagos, Nigeria. Where I was born and raised. I love everything about Lagos. The hustle and drive people have, the energy and drive towards entrepreneurship, and the hoops and hurdles you have to go through every day to get things done. Nigeria is a place where everyday a new challenge presents itself and you simply have to figure out a way. Such scenarios keep you on your toes and make you a better wiser person.
Favorite breakfast meal & restaurant? Favorite breakfast meal is French Toast with honey and some eggs. Favorite restaurant of all times has to be RockSugar in Los Angeles.
What are you doing at:
6:00 AM – Today I am in a meeting with my executive staff at 6AM going over projections and marketing budgets and plans for next month.
10:00 AM – I am reviewing an MOU with my staff for a partnership we have been working on for several months now. Hoping we can conclude on all the parameters so we can execute and get this going. The goal is to conclude the MOU process and submit to the partner right after the meeting.
12:00 PM – Favorite Lunch spot/meal?
For a quick bite to eat in California I love In-N-Out burgers.
7:00 PM – By this time I am having dinner with my family spending some quality time. I do my best when in California to always ensure I am at the dinner table with my family.
11:00 PM – Believe it or not I am getting ready for my next day. Preparing my calendar, understanding what is expected and due the next day. Reading whatever material I need to so I can sleep on it and take the time to develop a well thought out approach. Sleeping on ideas is really the best. I have found this to always yield a more rational decision. By midnight I am getting ready for bed. But always depends on what I have planned the next day.
What drink do you need to get through the day and at the end (and how many)?
I really enjoy a cup of hot chocolate in the morning and drink water for the rest of the day (6-8 bottles).
Most used App/Favorite Instagram Account?
Most used app is mine, The Mall for Africa App. And most used Instagram account is my new online site I created with DHL, Marketplace Africa. The platform enables African artisans to sell their one-of-a-kind handmade products to the US and global market. I am obsessed with my companies, our products, and our social media accounts.
What should everyone try at least once?
Everyone should try to visit a and help the less fortunate at least once to understand how blessed they are now.
Where do you enjoy getting lost?
I enjoy getting lost when I travel. Those are the times you find new things and experience new situations that mold you to not be fearful, and say to yourself “You got this.”